BONTEMPS ONLINE PRIVACY POLICY

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BONTEMPS attaches great importance to respecting your privacy and protecting your data.

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We are committed to providing you with the best possible products and services. Because we value our customers, current or future, we take care to offer your personal data (hereinafter the “Data” adequate protection. 

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BONTEMPS 'online privacy policy explains how BONTEMPS collects and processes your Data, in accordance with the data protection laws in force in the countries where we conduct our activities, such as the General Regulation of the European Union on the protection of personal data. data, when you use our website, our applications or other digital platforms, when you buy or rent BONTEMPS products through our Platforms or when you apply online for a job at BONTEMPS. This Policy applies to Platforms that contain a link to said Policy.

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BONTEMPS has set up a data protection program, which provides for the adoption of strict data protection principles which are set out in the laws applicable around the world, and in particular:

• Adopting internal policies and procedures to ensure compliance with applicable data protection laws and regulations;

• The implementation of appropriate technical and organizational measures to apply the principles of data protection.

 

 

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1. Who is responsible for your data?

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The BONTEMPS Platforms and the processing of associated data are managed and performed by or on behalf of the BONTEMPS entity concerned ("BONTEMPS" or "us") indicated here. Said BONTEMPS entity may be required to share information with its affiliated companies in compliance with the protection measures provided for in this policy (see Section 5 below).

Any online sale in the e-boutique or rental section on the website is carried out by the BONTEMPS entity concerned in accordance with the provisions of the applicable sales conditions. If you wish to contact BONTEMPS, see Section “10- How to address your privacy requests to BONTEMPS” below.

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  2. What data do we collect ?

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The specific type and extent of Data we collect about you depends on your activity on and interaction with the Platforms, as well as the country where you use the Platforms. The following Data may be collected on our Platforms :

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A) Data collected when you use the BONTEMPS Platforms for information purposes only. Information about your use of the website ("Historical Data"):

When you use our Platforms for informational purposes only, your Internet browser automatically collects, and transfers to us, certain basic information about your use of the website. This Historical Data includes:

• The type and version of your browser,

• Your operating system and interface,

• The device used, Language preferences,

• The website you are visiting us from (referrer URL),

• The web page (s) you visit on our Platforms,

• The date and time of your visit,

• Part of your internet protocol (IP) address,

• Your actions on the Platforms,

• and the name of your access provider.

• Information processed by external social media providers (“Social Media Data”)

 

• Our Platforms have “Share” buttons that allow you to share BONTEMPS content with your friends via third party media platforms and / or social networks (such as Facebook, Instagram, LinkedIn “External Platforms”). The mere use of our Platforms does not, in general, involve data processing activities (or data transfer) with respect to external Platforms. However, when you use the "Share" button, these External Platforms may collect and process personal data about you.

 

• For more information on the scope and purposes of the data processed by the external Platform provider, and in particular on your rights and the setting options to protect your privacy, please consult the privacy policy of the relevant external Platform provider. 

• Information processed via cookies ("Cookie data"): We use cookies and similar technologies in the operation of our Platforms. The processing of your Data based on cookies is subject to the provisions of Section 9 below.

 

• Information on third parties to fight against counterfeiting (Anti-counterfeiting data "): In order to fight against counterfeiting and violations, BONTEMPS has set up automatic processes to collect information on companies or individuals who commit or who are likely to commit acts that infringe on our rights. This information will be accessible to any company legally authorized to use the BONTEMPS trademarks that have been the victim of this type of violation in order to take action or take any measure necessary to protect its rights. We collect the following Anti-Counterfeiting Data:

  • Credentials

  • Address

  • Information relating to any electronic means used for counterfeiting activities

  • Legal information relating to proceedings

 

• In addition, BONTEMPS may periodically carry out checks on social networks or any other similar online platform in order to identify any unauthorized sale of BONTEMPS products. Some Data is collected from public sources (such as third party websites)

  B) Information collected when you purchase a BONTEMPS product ("Purchase Data")

If you purchase a BONTEMPS product through our Platforms, we will collect Data through the purchase form to process the purchase order.

If you purchase a BONTEMPS product through your account or through a form (see Section below), we also process your purchase history.

a) Information collected when you create an account on the Platform ("Account Data")

If you create an account on the Platform in order to be able to place an order faster, track your order, create and store your wishlist and / or receive exclusive information on BONTEMPS products (if requested), we will collect the Account Data that you you will enter in the corresponding form.

b) Information collected when you subscribe to the BONTEMPS newsletter or other marketing communication ("Marketing Data")

If you subscribe to our newsletter or other marketing communication via the Platforms in order to receive information on BONTEMPS collections, products, campaigns, fashion shows and other events, we will collect the Marketing Data that you enter in the corresponding form.

c) Information collected during your other interactions with us via the Platforms (“Request Data”)

• The Platforms allow you to easily contact us in several different ways, in addition to those described above, for example, by e-mail, telephone, letter or access request from the person concerned, form for requesting a quote in particular to exercise your rights under Section 8 (as applicable) or to give your opinion on BONTEMPS products and services. The collection of Data depends on how you interact with us and the information you provide to us.

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• If you contact us using the “contact us” and / or “request for quotation / form” form available on the Platforms, we will collect the following Data:

  • Area of ​​interest,

  • Subject / subject of the contact,

  • Title / gender,

  • Name (first and last name),

  • E-mail adress,

  • Other Data that you voluntarily communicate (e.g. postal address, telephone number, your subject of interest), and

  • The content of your request or your responses to surveys and questionnaires.

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• If you contact us to exercise your rights as a data subject (as applicable), we generally collect the following Data, depending on how you address your request:

  • Type of relationship with BONTEMPS

  • Name (first and last name),

  • Type of request,

  • Contact information,

  • Country of residence,

  • Other details necessary to process your request, and

  • The content of the request you sent to us.

 

• If you contact us to exercise your rights as a data subject (as applicable), we generally collect the following Data, depending on how you address your request:

  • Type of relationship with BONTEMPS

  • Name (first and last name),

  • Type of request,

  • Contact information,

  • Country of residence,

  • If you send a service request (e.g. repair request, reservation or warranty claim), we may need to collect the following Data:

  • Subject,

  • Title / gender,

  • Name (first and last name),

  • Contact information,

  • The product purchased,

  • The rented product

  • The date of purchase

  • The rental date, and

  • Other useful information to process your request; important details necessary to process your request, and

  • The content of the request you sent to us.

 

d) Information collected when you apply for a job / internship with BONTEMPS (“Applicant data”)If you apply for a job / internship with BONTEMPS or its affiliated companies through the Platforms, we will collect the following Data in connection with your application:

• Title / gender,

• Name (first and last name),

• Nationality,

• Country and city of residence,

• Address,

• E-mail adress,

• Phone number,

• Level of education,

• School / University,

• Spoken languages

• Professional experiences,

• Certificates,

• Other information from the CV and LM,

• Your preferred date of entry, and

• Other data you will submit.

 

e) Information collected about you from third party partners

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From time to time, we may collect data about you from third party partners (in order to enrich our databases) or instruct third party partners (online advertising intermediary for example) to provide their own data about you to external platforms (“third-party data”) in order to offer you personalized advertising content on our products, services and events on external platforms.

General Important Notice: Where we collect personal data through forms, including but not limited to electronic forms, we will mark required fields with an asterisk. If you do not provide the information marked with an asterisk, you may not be able to access our products and / or services. When submitting Data, including multimedia content, please ensure that it is correct and do not transmit any Sensitive Data such as health-related information, political opinions, religious or philosophical beliefs, information about your sexual life or orientation, about your ethnicity or ethnicity, or any content that is not expressly requested in a questionnaire or in any other method of collection (such as commercial information, advertisements, personal creations, ideas or concepts) , unless required in exceptional cases.

Our website is not aimed specifically at minors. However, should we inadvertently collect such information, the minor's legal representative may exercise the minor's rights on their behalf and in their name at any time (see below).

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    3. Why do we collect and process your personal data?

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Whether you are a BONTEMPS customer or prospect or, if you apply for a job at BONTEMPS or interact in any other way with BONTEMPS through the Platforms, we may use your Data for the following purposes (the "Purposes treatment ") :

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• Allow you to browse our Platforms and use your personal online account ("Use of the Platforms"),

• Allow you to obtain information about our products and services from the Customer Support Center, in our "Contact Us" section.

• Allow you to buy or rent BONTEMPS products through our Platforms, in our BONTEMPS points of sale,

• Allow you to access BONTEMPS services in our points of sale / rental, or on our Platforms, for example, to make an appointment or to create a wish list for BONTEMPS products,

• Allow you to access our many after-sales support services for our BONTEMPS products,

• Comply with our legal obligations, including regulations relating to our products, protect our distribution networks, fight against money laundering, credit card fraud and counterfeiting, and handle your requests relating to your rights as a person concerned by the processing of personal data,

• Collect your opinion on our BONTEMPS products and services, in particular through surveys and questionnaires,

• Establish statistics, financial and commercial studies,

• Keep you informed of our latest products, collections, campaigns, and other events by sending you our BONTEMPS communications (by email, post or your phone: calls, chat, SMS and MMS and third-party media platforms (" Marketing activities ”),

• Better understand your interests and preferences in order to offer you personalized offers and other services more suited to your needs and desires,

• Process your application, including checking available positions through internal and external experts, as well as maintaining a pool of candidates so that they can be assigned to future positions.

 

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    4. How do we justify the processing of your data?

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Each processing of your Data is legally based on your consent, the need to enter into a contract with you, a legal obligation and / or our overriding legitimate interest depending on the purpose of the processing.

 

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    5. Who do we disclose your data to?

 

• Within the BONTEMPS organization. Insofar as the law allows, and in order to protect your rights and freedoms, your Data will only be accessible to a limited and defined number of people within BONTEMPS entities around the world, as described in more detail. below. We may transfer your Data to another legal entity for the purposes of collaboration, joint venture, corporate restructuring, change of legal form or other similar event. In the event of a merger or sale, your Data will be transferred permanently to the successor company. Anti-counterfeiting Data will be accessible to any company legally authorized to use the trademarks of the BONTEMPS Organization that has been the victim of this type of violation, so that it can take action or take any measure necessary to protect its rights.

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• Whether you are a BONTEMPS customer or prospect, or if you interact in any other way with BONTEMPS through the Platforms (except in the context of the Application Management), only BONTEMPS employees within the BONTEMPS Organization who are part of the teams who need your information (for example, Customer Relationship Management, Commercial Management, Legal Affairs, Compliance or even the IT Department) will access your Data.

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• BONTEMPS may also send you communications relating to products or events related to the activities of other entities of the BONTEMPS Organization.​

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• Third parties outside the BONTEMPS organization. We may, in certain cases, transfer your Data to government agencies and regulatory authorities (e.g. tax authorities), courts and government authorities, in accordance with applicable law, as well as to external advisers (e.g. .: lawyers, accountants, auditors, etc.), all acting as data controller. In this context, BONTEMPS may also be obliged to transfer your Data to third parties at the request of an authority empowered to do so by law, in accordance with applicable laws and regulations. If you apply for a job through the Platforms, the BONTEMPS entity receiving your application (see Section 2) may transfer it to external recruitment agencies if necessary.

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• Service providers (within and outside the BONTEMPS Organization): In general, your Data will not be disclosed to people outside the BONTEMPS Organization. In some cases, however, BONTEMPS uses external service providers acting on its behalf on the basis of contractual provisions which impose a strict obligation on them to protect data. In particular, we will provide your Data to service providers or suppliers (this may include other companies in the BONTEMPS Organization) as part of our normal operations to perform certain IT tasks and for them to help us. to manage our Platforms, conduct our business, serve you or protect the security and integrity of our business (including IT support, security and maintenance service providers, hosting providers, service providers, payment services, marketing and advertising partners, direct mail or electronic direct mail services or a customer support center).

 

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   6. When is it for international data flows ?

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• Disclosure of Data, as described in Section 5 above, may involve a transfer of your Data to countries that do not offer the same level of protection. The applicable legal and regulatory requirements are taken into account before any transfer of your Data abroad:

  • The transfer of Data may also be based on your prior consent. Please note that, if you are a citizen of the European Union or of the United Kingdom, such a transfer may involve certain risks if the country to which your data is transferred does not offer, according to the authorities of the European Union or the United Kingdom, a sufficient level of protection (absence of an adequacy decision) and appropriate guarantees.

  • Data transfers between BONTEMPS entities will ultimately be covered by the Intra-Group Data Transfer Agreement.

  • Any transfer of Data abroad which does not offer an adequate level of protection will be secured thanks to appropriate contractual guarantees which will also comply with applicable laws and regulations, such as the European Union Standard Contractual Clauses.

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    7. How long do we keep your data?

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Your General Data (other than Candidate Data):

• In addition to providing you with the best possible products and services, we believe that you should benefit from personalized treatment as well as unmatched quality after-sales service that can last a lifetime for some products. For the purposes of these services, we may retain your personal data for as long as necessary. Your Purchase Data will be kept until the last date you used or purchased our services or products in accordance with local laws, or when we have a legitimate or legal reason to keep it.

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• For any product sold on our website, we may retain your data for as long as necessary in order to comply with applicable product safety and warranty legislation and in order to track the product and provide you with our advice. . Your other Data will be kept for as long as applicable local laws require or to the extent that we have a legitimate and legal need to keep it. Please note that the length of data retention set by law may vary from country to country.

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Candidate data:

• We welcome applications from talented candidates. Subject to your agreement, we may keep your Data in our files for a maximum period of 2 years after your last visit to our space reserved for candidates. If you choose not to be contacted for future opportunities, your Data will be retained for a maximum period of 6 months after the end of the application process, unless applicable local laws allow or require a shorter retention period. or longer.

 

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    8. What are your rights ?

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You may have the following rights under applicable law and exercise those rights as described in Section 10:

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• A right of access and information: you have the right to be informed, in a concise, transparent, understandable and easily accessible manner, of how your Data is processed. You also have the right to obtain confirmation that Data relating to you is or is not being processed, and, where applicable, access to such Data and a copy of such Data.

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• A right of rectification: you have the right to obtain the rectification of your Data. You also have the right to have incomplete Data completed.

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• A right to erasure: in certain cases, you have the right to obtain the erasure of your Data. However, this right is not absolute and BONTEMPS may have legal and legitimate reasons for keeping this Data.

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• A right to restriction of processing: in certain cases, you have the right to obtain restriction of the processing of your Data.

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• A right to data portability: you have the right to receive the Data that you have provided to BONTEMPS, in a structured, commonly used and machine-readable format, and you have the right to transmit this Data to another controller without BONTEMPS getting in the way. This right is applicable only when the processing of your Data is based on your consent or on a contract and when this processing is carried out using automated processes.

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• A right to object to processing: you have the right to object to the processing of your Data when such processing is based on the legitimate interest of BONTEMPS. BONTEMPS may, however, invoke legitimate and compelling reasons to continue processing. You also have the right to object at any time to the processing of your Data for marketing purposes.

 

To unsubscribe from our "Newsletter", you can also use the ways described above or simply click on the "unsubscribe" link available at the bottom of each Newsletter.

You also have the right to lodge a complaint with a competent supervisory authority.

 

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   9. What cookies do we use and how can we oppose their use?

 

Cookies are information that any website or other Platform can transfer to your browser and which are then stored on your computer. For example, cookies improve your online experience by allowing us to save your preferences.

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When you use the Platforms, we send one or more cookies (small text files containing a series of alphanumeric characters) to your device. We use two types of cookies: session cookies and persistent cookies. A session cookie disappears when the browser is closed. A persistent cookie remains after the browser is closed and can be reused by the latter on other visits to our Platforms. Your web browser may provide you with options for using cookies. Please note that if you delete, or choose not to accept, cookies, you may not be able to fully use the functionality of the services offered through the Platforms. We also use third-party cookies for the services provided through the Platforms. For example, we use Google Analytics to collect and process certain analytical data. We do not process or respond to "Do Not Track" signals or other similar transmissions from web browsers, which request the opt-out of online tracking of users visiting our Platforms or using the services provided through our Platforms.

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How we use cookies and similar technologies, in particular, to provide you with services tailored to your profile:

We use cookies and automatically collected information to:

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• Personalize our Platforms and the services provided via our Platforms, for example by remembering your Data so that you do not have to enter it again when you use, or the next time you use, our Platforms and services provided through our Platforms; In addition to this, you need to know more about it.

• In addition to this, you need to know more about it.

• Provide personalized advertising, content and information, tailored to your profile;

• In addition to this, you need to know more about it.

• Monitor and analyze the effectiveness of our Platforms, the services provided through our Platforms and third-party marketing activities tailored to your profile;

• In addition to this, you need to know more about it.

• Monitor site traffic statistics, such as the total number of visitors and pages viewed;

• In addition to this, you need to know more about it.

• Track your participations, submissions and your status as part of any promotion or other activity offered through our Platforms and services provided via our Platforms (services tailored to your profile). For example, it can allow us to control the open rate of the emails we send. Tracking technologies also help us manage and improve the usability of our Platforms, by detecting whether there has been any contact between your computer and our systems in the past and by identifying the most popular sections of the Platforms;

• In addition to this, you need to know more about it.

• We may also collect your shortened IP address in an unreadable form, which does not allow us to directly identify you.

• In addition to this, you need to know more about it.

• Depending on your local version of the Platform, by following Cookie settings you will find additional information on the cookies used by BONTEMPS as well as on the specific parameters to be selected if you do not want BONTEMPS to use all or any of the aforementioned cookies.

• In addition to this, you need to know more about it.

• You can also disable the installation of "cookies" by configuring your browser to do so.

• In addition to this, you need to know more about it.

• Please note that restricting cookies may impact your user experience and prevent you from using certain parts of our Platforms or services.

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   10. How to address your confidentiality requests to BONTEMPS ?

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To exercise your rights, please send your request to our Customer Service as indicated below, specifying the following information: last name, first name, e-mail address and any other information necessary (postal address) to confirm your identity so that we can process your request.

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• By mail: BONTEMPS SARL, 14 rue Adolphe Homeau, 33410 Cadillac, France.

• By e-mail: contact@bontempslocation.com

• If you have any questions or comments about this Privacy Policy or the way BONTEMPS collects and uses your Data, you can also contact us by phone clicking here.